ABOUT US

 

Dominica Freight Systems started operations in the late 1990’s on Goodwill Road, at the former Auto Trade Compound (current location of SMart) under the name P.O. Box International, where P.O. Box International changed to eZone in the early 2000’s and new operations such as Amerijet International coupled with the provision of brokerage services to Auto Trade Limited, Dominica Freight Systems as we now know it began to take shape.  

We are a knowledgeable transportation solution provider, offering diverse freight services through partnerships such as Air Cargo with Amerijet International, Courier Services with eZone Miami Limited LLC, which provides freight forwarding services from Miami, London, and Canada to Dominica, and Ocean Cargo Less than Container Load (LCL) and Full Container Load (FCL) consolidations and direct Full Container Load (FCL) through partnership with King Ocean Services, of whom we are also vessel agents.  

During the advent of TS Erika in August 2015, and Hurricane Maria in September 2017, we were faced with many challenges in providing freight solutions back to Dominica, but through strategic planning by management, we were able to present a case study to allow offsite storage of bonded cargo, which is what we have upgraded to our Dominica Freight Systems Canefield Customs and Excise Shed, with official status as DMDFS. 

Additionally, business was further challenged by the COVID-19 pandemic, which once again allowed us to think divergently, to have introduced our door-to-door delivery services which is to date, a key addition to our tier of services, to offering same to our Air and Ocean Cargo products soon.  

Excitingly, Dominica Freight Systems has introduced a few other services to the platform such as Vessel Agency (King Ocean Services) effective October 2021, Commercial Brokerage Services, and Ezone door to door delivery in Roseau and Portsmouth.  

Dominica Freight Systems stands for integrity and full commitment to provision of the best possible service tailored to our customers.  

We mirror the vision of the Trading International Group (TIG) and stand ready and willing to provide World Class Services to our customers on a consistent basis. 

Vision Statement

“To be a world class company offering outstanding goods and services that enhance everyday life.”

Mission Statement

“To provide valuable, innovative solutions, enriching the lives of customers, employees, business partners and the communities in which we operate”

OUR CORE VALUES

Respect
Accountability
Commitment
Empowerment
Integrity
Teamwork
Respect

Valuing diversity, ensuring an interesting and inclusive environment, and treating people as we would like to be treated ourselves.

Accountability

We are accountable individually and collectively for our behaviours, actions and results.

Commitment

Committing to a great product, service and other initiatives that impact lives within and outside the organisation.

Empowerment

Encouraging employees to take initiative and give the best. Adopting an error-embracing environment to empower employees to lead and make decisions.

Integrity

Acting with honesty and honour without compromising the truth.

Teamwork

Work together effectively to achieve our goals, while encouraging individual contribution and responsibility.